How We Handle Your Info

At Okabbi, we’re all about comfort, connection, and a little chaos in plush form and online. When you visit our website, interact with us, or make a purchase, some personal information may be collected. This Privacy Policy explains what we gather, why we do it, and how we keep things respectful and secure.

What We Collect

We may collect basic details like your name, email address, shipping information, and preferences when you:

  • Place an order
  • Sign up for updates
  • Contact us directly
  • Browse our site

We also use cookies and analytics tools to understand how people use our site. These tools help us improve your experience, not track your every move. For more on cookies, check out our Cookies Policy.

Why We Collect It

We collect information to:

  • Process orders and deliver plush joy
  • Respond to your messages and questions
  • Send updates if you’ve opted in
  • Understand what’s working on our site

We don’t collect anything we don’t need. We don’t dig for hidden details. We just want to make your experience smoother and more personalized.

How We Store It

Your information is stored securely using trusted systems. We take reasonable steps to protect it from unauthorized access, alteration, or loss. While no system is perfect, we do our part to keep things safe and sound.

If you ever want to know what we’ve stored, or if you’d like us to delete something, just ask. We’ll respond as clearly and promptly as we can.

Sharing (Or not)

We don’t sell your information. We don’t trade it. We don’t hand it off to strangers. We may share data with service providers who help us run our site or fulfill orders, but only when necessary and only with providers who respect privacy as much as we do.

Your Rights in Hong Kong

Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), you have rights when it comes to your personal data. You can:

  • Ask what data we hold about you
  • Request corrections if something’s inaccurate
  • Withdraw consent for certain uses

We’re committed to honoring these rights. If you have questions or requests, reach out to us at info@okabbi.com.

Third-Party Services

Sometimes we use third-party tools like payment processors or analytics platforms. These services may collect data independently. We recommend checking their privacy policies if you’re curious about how they operate.

We choose tools that align with our values and avoid anything that feels invasive or unnecessary.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate or comply with regulations. If we make significant changes, we’ll let you know either on our site or through email if you’re subscribed.

Reach Out Anytime

We’re not just plush makers we’re listeners too. If you have questions, concerns, or just want to say hello, email us at info@okabbi.com. We’ll strive to respond with clarity, kindness, and maybe a little fluff.

Let me know if you’d like a matching Terms of Use or Shipping Policy written in the same tone!