Welcome to Okabbi

Thanks for visiting our plush-powered corner of the internet. These Terms & Conditions explain how things work when you visit, browse, or shop on okabbi.com. We’ve kept it simple, because no one likes reading a wall of legal text.

Using Our Website

By using our site, you agree to follow these terms. That includes being respectful, not misusing our content, and not doing anything shady. You’re welcome to explore, shop, and share, but please don’t copy, modify, or redistribute anything without asking us first.

All content on our site including images, text, and product designs belongs to Okabbi. You can enjoy it, but it’s not up for grabs. If you want to use something for a project, collaboration, or press feature, just reach out to us at info@okabbi.com.

Orders and Products

We make every effort to make sure everything on our site is accurate product descriptions, prices, and availability. But sometimes things change or go out of stock unexpectedly. If that happens, we’ll let you know and offer options.

Placing an order means you’re agreeing to pay for the item and provide accurate shipping details. Once your order is confirmed, we’ll get to work packing your plushie with love and sending it your way.

Shipping and Delivery

We ship from Hong Kong and work with trusted carriers to get your order to you. Delivery times may vary depending on your location and local conditions. We’ll provide tracking info when available, and we’re here if you have questions.

If your package goes missing or arrives looking like it had a rough journey, email us at info@okabbi.com and we’ll figure out what’s next.

Personal Data and Privacy

When you use our site, we may collect basic information like your name, email, and shipping address to process orders and improve your experience. We handle this data in line with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO).

We don’t collect more than we need, and we don’t share your data with anyone unless it’s necessary to fulfill your order or operate our site. You can always ask what data we have, request corrections, or withdraw consent by contacting us.

For more details, check out our Privacy Policy and Cookies Policy.

Third-Party Services

We may use third-party tools like payment processors or analytics platforms to help run our site. These services have their own terms and privacy policies, and we recommend reviewing them if you’re curious.

We choose tools that align with our values and avoid anything that feels intrusive or unnecessary.

Changes to These Terms

We might update these Terms & Conditions from time to time. If we make big changes, we’ll post them here so you’re always in the loop. Continued use of our site means you accept the updated terms.

Questions?

If anything, here feels unclear or you’d like to chat about something specific, email us at info@okabbi.com. We’re real people behind the plush curtain, and we’re happy to help.

Thanks for being part of the Okabbi universe. We hope your visit is soft, squishy, and full of good vibes.